Privacy Policy
Privacy Policy
Last Updated: July 24, 2026
Indigleam LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. This policy applies to information collected through indigleam.store and related communications (email, SMS, social media).
2.1 Information We Collect
Information you provide directly:
- Name, email address, shipping/billing address, phone number
- Payment information (processed securely by our payment processor; we do not store full card numbers)
- Account login credentials, if you create an account
- Order history, product preferences, ring size, and communications with our customer support
- Information you submit in reviews, contests, or sign-up forms
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on Site, referring/exit pages, and click patterns
- Cookies and similar tracking technologies (see Section 2.6)
Information from third parties:
- Information from payment processors, shipping carriers, our website technical support provider (Cypher IT Solutions — infrastructure and hosting only, no access to or use of customer data for their own purposes), and marketing/analytics platforms (e.g., Meta, Google, Klaviyo) that we use to operate the Site.
2.2 How We Use Your Information
We use your information to:
- Process, fulfill, and ship your orders, and communicate about order status
- Provide customer service and respond to inquiries
- Send marketing communications, promotions, and newsletters via email and/or SMS (only where you have opted in)
- Improve our Site, products, and customer experience
- Detect and prevent fraud, unauthorized transactions, and other illegal activity
- Comply with legal obligations, including tax and accounting requirements
2.3 Email & SMS Marketing Consent
If you opt in to receive marketing emails or text messages at checkout or via a sign-up form, you consent to receive promotional messages from Indigleam. Message and data rates may apply for SMS. Message frequency varies. You can unsubscribe at any time by clicking "unsubscribe" in any email or replying STOP to any text message. Consent to receive marketing messages is not a condition of any purchase. For help, reply HELP to any text or email indigleam12@gmail.com.
2.4 How We Share Your Information
We do not sell your personal information for money. We may share your information with:
- Service providers: payment processors (e.g., Stripe, PayPal, Shopify Payments), shipping carriers (e.g., USPS, UPS, FedEx), our website technical support provider (Cypher IT Solutions, for hosting/maintenance purposes only), email/SMS marketing platforms, and analytics providers — solely to help us operate our business.
- Legal compliance: if required by law, subpoena, or to protect our rights, property, or safety, or that of our customers.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
2.5 Your Privacy Rights
Depending on your state of residence, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA), the New Jersey Data Privacy Act (NJDPA), and similar state privacy laws, including the right to:
- Know what personal information we collect and how it's used
- Request access to or a copy of your personal information
- Request deletion of your personal information
- Opt out of the "sale" or "sharing" of personal information for targeted advertising (note: we do not sell data for money, but sharing data with advertising platforms like Meta/Google Ads pixels may be considered "sharing" under some state laws — you can opt out via our cookie banner or by contacting us)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, email us at indigleam12@gmail.com with the subject line "Privacy Request." We will verify your identity before processing your request and will respond within the timeframe required by applicable law.
2.6 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Keep your cart and login session active
- Understand Site traffic and usage patterns (via tools like Google Analytics)
- Deliver personalized ads (via tools like Meta Pixel, Google Ads, TikTok Pixel, Pinterest Tag)
You can control cookies through your browser settings or by using the cookie consent tool on our Site (if applicable). Disabling cookies may affect Site functionality.
2.7 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, tax, and accounting requirements.
2.8 Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. Our website technical support provider, Cypher IT Solutions, assists in maintaining the security of the Site's infrastructure but does not have independent access to use customer data for any purpose beyond technical maintenance. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
2.9 Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, contact us so we can delete it.
2.10 Do Not Track
Some browsers offer a "Do Not Track" signal. Our Site does not currently respond to Do Not Track signals, as there is no industry-standard approach to honoring them yet.
2.11 International Visitors
If you access the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
2.12 Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be indicated by an updated "Last Updated" date, and where required, we will notify you via email or a Site notice.
2.13 Contact Us
For privacy-related questions or requests:
Indigleam LLC
416 6th Street, Carlstadt, NJ 07072
Email: indigleam12@gmail.com